Support & Intervention

Crisis and Safety

We know that many students will face difficult life events or crises during their time at USC, and it is important to know that they are not alone in those challenging times. Our office can help navigate many different situations, such as those listed below, and identify helpful resources for students. If you have additional questions or would like to speak with a CSI staff member about your specific circumstances, please contact us via our contact form or by phone at (213) 740-0411.

Missing Person
If a student is believed to be missing and all attempts to contact or locate them have already been made, please contact the Department of Public Safety at (213) 740-4321 to file a report. The Department of Public Safety will work with various campus and community partners to attempt to locate the missing person.
Suicidal Ideation
If you or someone you know is feeling suicidal, there are many resources on campus to help. Student Counseling Services is available 24/7 at (213) 740-7711 with crisis counseling support. If someone’s life may be in imminent danger, always contact the Department of Public Safety immediately at (213) 740-4321.
If a student is hospitalized for any reason, please call CSI at (213) 821-4710 for assistance and resources. CSI can send professor notifications when students are unable to, and can provide additional support while the student focuses on their rest and recovery.
Family Emergency/Personal Tragedy
We know that life continues to happen when students come to college. Should a student experience a family emergency or personal tragedy, please contact our office at soon as possible via phone (213-821-4710) or email Every situation is unique, and we want to connect with each student to make sure they have the support and resources they need to navigate any difficult times they may face. For immediate emotional support, Student Counseling Services offers access to an on-call counselor 24/7. They can be reached at (213) 740-7711 (including after-hours) or for a walk-in crisis appointment on the third floor of the Engemann Student Health Center during business hours (Monday-Friday, 8:30am-5:00pm).
Critical Incidents
Campus Support & Intervention oversees outreach to students after critical incidents, both on campus and around the world. If a student is impacted by a large-scale incident, such as a natural disaster or tragedy, they can connect with CSI for support and assistance in connecting with resources.
Gender-Based Concerns
Relationship and Sexual Violence Prevention and Services (RSVP) provides immediate therapy services for situations related to gender and power-based harm (e.g., sexual assault, domestic violence, stalking). In case of an emergency or if you need immediate assistance, please call (213) 740-9355 (WELL) - press zero “0” to speak to an on-call counselor after hours. RSVP on-call counselors aid in discussing medical options, reporting options and provide crisis support and advocacy. RSVP can also be reached via email at
Relationship Violence
Contact RSVP to discuss your situation and options for help and support. If you are hurt or threatened, file an incident report with LAPD (911) or the USC Department of Public Safety (213) 740-4321 (emergency), (213) 740-6000 (Non-emergency).
Sexual Assault
If you or someone you know has been sexually assaulted, there can be time-sensitive decisions to make. Call a confidential advocate who can explain all of your medical and reporting options and provide immediate emotional support. lease call (213) 740-9355 (WELL) - press zero “0” to speak to an on-call counselor after hours. RSVP on-call counselors aid in discussing medical options, reporting options and provide crisis support and advocacy. RSVP can also be reached via email at To report immediately, contact DPS (213) 740-4321 and/or call 911
Disruptive or Threatening Behavior
Occasionally, the university experiences threatening and disruptive behavior on the part of some students. Student behaviors may range from simple disruptions in class, to ongoing harassment, to verbal and physical threats. The Disruptive and Threatening Student Behavior Guidebook for Faculty and Staff is designed to assist your department in thinking through and responding to various situations. You may also consult with the Chief Threat Assessment Officer, Patrick Prince
Harassment or Discrimination
The Title IX office is responsible for responding to reports of student harassment and student organization discrimination when based on a protected characteristic. The university prohibits discrimination or harassment based on the following characteristics: race, color, national origin, ancestry, religion, sex, gender, gender identity, gender expression, sexual orientation, age, physical disability, medical condition, mental disability, marital status, pregnancy, veteran status, genetic information, and any other characteristic, which may be specified in applicable laws and government regulations.
Harassment or Bullying
No student may commit harassment based on a protected characteristic. Harassment is verbal or physical conduct based on a protected characteristic. For additional information the policy is available in SCampus. It is important to foster and maintain a campus atmosphere of mutual respect. Aggressive solicitation is prohibited. More information on the University Code of Conduct can also be found in SCampus.