Crisis & Safety
We know that students will face difficult life events or crises during their time at USC, and it is important to know that they are not alone in those challenging times. Our office can help navigate many different situations, such as those listed below, and identify helpful resources for students. If you have additional questions or would like to speak with a CSI team member about your specific circumstances, please contact us via our contact form or by phone at 213-740-0411.
If a student is believed to be missing and all attempts to contact or locate them have already been made, please contact the Department of Public Safety (DPS) at 213-740-4321 to file a report. DPS will work with various campus and community partners to attempt to locate the missing person.If a student is unsure where to start, they can always begin by calling CSI at 213-740-0411 or emailing uscsupport@usc.edu to set up a time to speak with a CSI team member.
If you or someone you know is feeling suicidal, there are many resources on campus to help. Counseling and Mental Health (CMH) is available for students 24/7 at 213-740-9355 with crisis counseling support. If someone’s life may be in imminent danger, you may contact the Department of Public Safety (DPS) immediately at 213-740-4321.
If a student needs additional assistance, contact CSI at 213-740-0411 or via email at uscsupport@usc.edu to schedule a time to speak with a CSI team member. If you are not in the Los Angeles area and are experiencing a life threatening emergency, please call 911 (or local emergency services) or go to your nearest emergency room.
If you or your student has experienced a mental health hospitalization, please call CSI at 213-740-0411 for assistance and resources. CSI can send professor notifications when students are unable to, and can provide additional support while the student focuses on their rest and recovery. You can also click on the following link for additional information: https://safety.usc.edu/resources/counseling/.
We know that life continues to happen when students come to college. Should a student experience a family emergency or personal tragedy, please contact our office at soon as possible via phone 213-740-0411 or email uscsupport@usc.edu. Every situation is unique, and we want to connect with each student to make sure they have the support and resources they need to navigate any difficult times they may face. For immediate emotional support, Counseling and Mental Health (CMH) offers access to an on-call counselor 24/7. They can be reached at 213-740-9355 (including after-hours) or for a walk-in crisis appointment on the third floor of the Engemann Student Health Center during business hours (Monday-Friday, 8:30am-5:00pm).
Campus Support & Intervention (CSI) provides outreach to students after critical incidents, both on campus and around the world. If a student is impacted by a large-scale incident, such as a natural disaster or tragedy, they can connect with CSI for support and assistance with troubleshooting and connecting with resources.
The Confidential Advocacy, Resources, and Education Support Center (CARE-SC) provides immediate therapy services for situations related to gender and power-based harm (e.g., sexual assault, domestic violence, stalking). In case of an emergency or if you need immediate assistance, please call (213) 740-9355 (WELL) and let them know you need an advocate. CARE-SC on-call counselors aid in discussing medical options, reporting options and provide crisis support and advocacy.
Contact CARE-SC at 213-740-9355 to discuss your situation and options for help and support. If you are hurt or threatened, file an incident report with LAPD (911) or the USC Department of Public Safety (DPS) 213-740-4321 (emergency), 213-740-6000 (non-emergency).
If you or someone you know has been sexually assaulted, there can be time-sensitive decisions to make. Call a confidential advocate who can explain all of your medical and reporting options and provide immediate emotional support. Please call 213-740-9355, say “I need an advocate,” and talk to an advocate. CARE-SC on-call counselors aid in discussing medical options, reporting options and provide crisis support and advocacy. To report immediately, contact DPS at 213-740-4321 and/or call 911
Occasionally, the University experiences threatening and disruptive behavior on the part of some students. Student behaviors may range from simple disruptions in class, to ongoing harassment, to verbal and physical threats. The Cardinal Folder is designed to assist your department in thinking through and responding to various situations. You may also consult with the Assistant Vice President for Threat Assessment and Intervention, Patrick Prince (princep@usc.edu).
The Office of Equity, Equal Opportunity, and Title IX (EEO-TIX) is responsible for responding to reports of student harassment and student organization discrimination when based on a protected characteristic. The university prohibits discrimination or harassment based on the following characteristics: race, color, national origin, ancestry, religion, sex, gender, gender identity, gender expression, sexual orientation, age, physical disability, medical condition, mental disability, marital status, pregnancy, veteran status, genetic information, and any other characteristic, which may be specified in applicable laws and government regulations.
No student may commit harassment based on a protected characteristic. Harassment is verbal or physical conduct based on a protected characteristic. For additional information the policy is available in the Student Handbook. It is important to foster and maintain a campus atmosphere of mutual respect. Aggressive solicitation is prohibited.